1. About this Privacy Notice
1.1.This is the privacy notice (“Notice”) of The Swatch Group (U.S.) Inc., 800 Waterford Way, Suite 1000, Miami, Florida 33126 USA (“Swatch Group USA”, “we", “us”, “our”). Swatch Group USA is the data controller for the purpose of this Notice.
1.2.This Notice, together with our Terms of Use, sets out the basis on which we will process any personal data obtained in connection with your use of and interaction with this website or any other online presence administered by us including our social media presences and our applications, (collectively referred to as “Website”). For information about our use of cookies, pixels and social plug-ins, please see our Notice regarding Cookies, Pixels and Social Plug-ins.
1.3.We will post any changes we may make to our Notice on this Website or communicate them to you by email.
1.4.The Notice currently in place dates of [August 13, 2024].
2. What personal data do we collect from you?
2.1.We collect personal data, that you provide to us, such as by filling out a contact form, registering for an account, using interactive features, subscribing to a service, participating in a marketing promotion, ordering a product or a service, requesting information and/or material or complete surveys. Such personal data may consist of:
2.1.1.contact information (such as name, postal address, email address, and mobile or other telephone number);
2.1.2.purchase and transaction information;
2.1.3.payment information (such as your payment card number, expiration date, authorization number or security code, delivery address, and billing address);
2.1.4.customer service information (such as customer service inquiries, comments, and repair history);
2.1.5.username and password;
2.1.6.information regarding your personal or professional interests, date of birth, marital status, demographics, and experiences with our products and contact preferences;
2.1.7.photographs, comments and other content you provide;
2.1.8.contact information you provide about friends or other people you would like us to contact; and
2.1.9.information we may obtain from our third-party service providers.
2.2.We collect metadata, for example details of your visits to the Website, such as traffic data, location data, IP address, browser information, session data, preferences, settings, weblogs and other communication data, which we monitor during your interaction with the Website.
3. What are your rights?
8.1.You have the right:
- to request from us access to and rectification or deletion of your personal data;
- to request us to restrict the processing of your personal data, in particular to object to the processing of your personal data for direct marketing purposes; and
- to request from us to provide you or any person or entity you appointed with a digital file of your personal data (data portability).
8.2.You may withdraw your consent that allows us to process your personal data for the indicated purposes at any time.
8.3.To exercise the above rights, you may contact us as indicated below.
8.4.You also have the right to lodge a complaint with the competent authority.
4. How can you contact us?
For any questions or to exercise your rights, you may contact us as follows:
Postal address: The Swatch Group (U.S.) Inc., 800 Waterford Way, Suite 1000, Miami, Florida, USA
Telephone number: (800) 766-6342
Email-address: serve@chactrium.com
For the contact details of our representatives or DPO respectively within the European Union, please see our EU Representatives List.